Returns & Exchanges
At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return policy for a full refund or exchange if you are not completely satisfied with your purchase. All returned items must be in their original packaging with all included accessories and documentation to ensure a smooth processing experience.
Initiate a Return Request
Contact our customer support team via email or our official portal within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the device in its original box, ensuring all components like power adapters, HDMI cables, and mounting brackets are included.
Ship the Product
Affix the provided shipping label or use a trackable shipping service to send the package to our designated service center for inspection.
Inspection and Refund
Once our technicians verify the device's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing